b2b-b2c Return Managment

b2bcontract logistics and returns management as a factor of success            

Effective and customer-oriented returns management is a key success factor in business with end customers. In the context of your contract logistics we introduce you the important aspects of returns management and present you how to organize returns management on the most cost-saving way.
With the online b2b tool "Returns Management" we offer you professional services around returns management, returns testing and treatment, as well as new packaging too and present you how to use this within your contract logistics in the most effective way.
Within your contract logistics it is also possible to profit from our after sales services. Hereby you have the possibility to offer your clients repair services for technical equipment. And if the reprocessing ofa product once not possible, we support you also in the marketing of of second choice articles.
For avoiding returns from the beginning and herewith unnecessary costs for your company, don´t hesitate to contact our b2b team in Hamburg.

RMA :It is absolutely necessary for the producer to fulfill the case of guarantee! It is a definite decision criterion for the end customer.
         
Quality Control: QUALITY CONTROL
Assuring quality within the return management is based on the control of goods received. Here the goods will be controlled commercially, technically.
         
Repair Services: FROM ONE SOURCE! In the background our repair services take over the complete repair management for your products whether case of guarantee or not. Starting with spare parts management, the management of exchange devices in advance,…



b2b & b2c logistic Hamburg is a logistics company based in Hamburg. We operate exclusively in accordance with the latest version of the ADSp (German Forwarder´s General Terms and Conditions of Trading)